Refund policy

Effective Date: [2024-04-01]

We are committed to providing you with high-quality products and services. If you are not satisfied with your purchase, we are willing to accept returns according to the conditions and terms negotiated in the contract.Return Conditions:Please request a return within [7] days after receiving the goods.The product must be in its original condition, unused or undamaged, and must include the original packaging and tags.Returns must comply with the terms and conditions negotiated in the contract.Return Process:Please contact our customer service team via email or phone to initiate a return request.Our customer service team will guide you through the return process and provide necessary support.Once your return request is approved, we will provide return instructions and address information.Please return the product to us following the instructions provided, and ensure to include your order information and reason for return in the package.Once we receive and inspect the product, if it meets the return conditions, we will proceed with a refund or exchange according to the terms and conditions negotiated in the contract.